Refund policy

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Refund Policy

30-Day Money-Back Guarantee
We want you to be happy with your book. If you are not satisfied for any reason, email us at support@sorvelabooks.com within 30 days of your purchase and we will refund you in full. No questions asked, and there is no need to return anything.

How to request a refund
Send us your order number and the email address used for the purchase. Refunds are issued to your original payment method, usually within 5–10 business days depending on your bank.

Download problems
If your download link does not arrive or does not work, please contact us first. We will send you a new link right away.

Your statutory rights
This guarantee is in addition to, and does not limit, your rights under applicable consumer law.

For customers in Australia: Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.

For customers in the United Kingdom: Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

Contact
E&M GbR · support@sorvelabooks.com